Question 1

How does the free trial work?

Accepted Answer

You get full access to all features for 7 days. No credit card required. After the trial, pay KES 50/day via PesaPal M-Pesa STK or choose a monthly plan.

Question 2

Does POSIFY work offline?

Accepted Answer

Yes! POSIFY is a Progressive Web App (PWA) that works offline. You can process sales and look up inventory without internet. Data syncs automatically when you're back online.

Question 3

How does M-Pesa integration work?

Accepted Answer

POSIFY supports STK Push (Lipa na M-Pesa), Paybill, and Till Number payments. Transactions are verified automatically and receipts are generated instantly.

Question 4

Can I manage multiple branches?

Accepted Answer

Absolutely. The Professional plan supports up to 5 branches, and Enterprise offers unlimited branches. Each branch has its own inventory and sales tracking.

Question 5

Is my data secure?

Accepted Answer

Yes. We use Row Level Security (RLS) to ensure complete tenant data isolation. Each business can only access its own data. We also provide audit logs, 2FA, and encryption.

Question 6

What hardware do I need?

Accepted Answer

POSIFY works on any device with a browser — tablets, touch monitors, laptops, or phones. For receipts, we support thermal printers, A4 printers, and PDF receipts.

Question 7

Can I import my existing products?

Accepted Answer

Yes. You can bulk import products, customers, and inventory via CSV or Excel files during setup or anytime from the dashboard.

Question 8

What payment methods are supported?

Accepted Answer

Cash, card, M-Pesa, Airtel Money, bank transfer, and mixed payments. You can accept multiple payment methods in a single transaction.

Cloud POS for every sale

Plans

Daily

Starter

Professional

Standalone Installation